Online Reviews for ABA

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of businesses are closed 6 mos. after a data breach
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of attacks are delivered through email
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of businesses have cyber liability coverage
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of cyber claims get denied due to non-compliance

“We can’t ask clients for reviews!” 

Relax. We know. 

In the ABA industry, while therapists may face restrictions on soliciting reviews directly from clients due to privacy and ethical considerations, there are alternative strategies for gathering valuable testimonials and building a positive online reputation:

Vendors and Partners
ABA therapists can seek reviews or testimonials from vendors, or business partners with whom they’ve had a positive working relationship. This could include feedback on their professionalism, reliability, and the quality of their interactions. These types of reviews can be featured on the therapist’s website or social media platforms to showcase their business acumen and commitment to quality. 

Employees
Employee testimonials can be a powerful tool for showcasing the work environment and culture of an ABA therapy practice. Employees can speak to the supportive, inclusive, and enriching workplace, the commitment to client care, and the professional development opportunities provided. These testimonials can attract both new clients looking for a trustworthy provider and potential employees interested in joining the practice.

Peers
Peer endorsements from other ABA therapists, psychologists, or professionals in related fields can also be incredibly valuable. These can come from colleagues in professional organizations, from networking events, or from any collaborative projects. Such endorsements can highlight a therapist’s expertise, their contribution to the field, and their standing in the professional community.

Compliance and Ethical Considerations

It’s crucial for ABA therapists to navigate the ethical and legal landscape carefully when soliciting or showcasing any form of review or testimonial. Adherence to HIPAA regulations and professional ethical codes is paramount to protect client privacy and maintain the integrity of the therapeutic relationship.

In summary, while direct client reviews may be off-limits, there are numerous alternative avenues for ABA therapists to build and showcase their professional reputation. Leveraging relationships with vendors, employees, peers, and professional organizations, as well as engaging in professional development activities, can all contribute to a positive and robust professional image.

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