The Problem with Cyber Liability Insurance

of businesses are closed 6 mos. after a data breach
0 %
of attacks are delivered through email
0 %
of businesses have cyber liability coverage
0 %
of cyber claims get denied due to non-compliance
0 %

Cyber Liability Insurance Requires Cybersecurity

In an era where businesses increasingly rely on digital systems and data, cyber threats have become a significant concern. To mitigate the financial risks associated with cyberattacks, many organizations turn to cyber liability insurance. However, it is essential to understand that cyber liability insurance alone is not a silver bullet. Without proper cyber security measures in place, this insurance can prove ineffective and leave businesses vulnerable. This article aims to delve into the reasons why cyber liability insurance is useless without the appropriate cyber security measures, backed by studies, statistics, and expert analysis.

The Limited Adoption of Cyber Liability Insurance

Despite the growing awareness of cyber threats, the adoption of cyber liability insurance remains relatively low. According to a study conducted by the Better Business Bureau (BBB), only about 20% of small businesses in the United States have cyber liability insurance coverage, while the number rises to around 30% for larger businesses[^1^]. This statistic raises concerns about the potentially widespread financial implications that businesses may face in the event of a cyberattack.

Denial of Claims: Failure to Follow, Failure to Maintain, and Gross Negligence

Failure to Follow
A study conducted by NetDiligence, an insurance industry consultancy, analyzed cyber liability insurance claims between 2014 and 2018. The study revealed that approximately 58% of claims were denied due to the failure of the insured party to follow prescribed security protocols[^2^]. Insurance policies often include specific requirements for implementing and maintaining adequate cyber security measures. Failure to adhere to these requirements can provide insurance providers with grounds to deny claims.

Failure to Maintain
In the same NetDiligence study, it was found that approximately 38% of denied claims were attributed to the failure of the insured party to maintain proper cyber security measures[^2^]. Cyber liability insurance policies often require businesses to continuously monitor, update, and enhance their security measures to keep up with evolving threats. Failure to fulfill these obligations can render the insurance coverage ineffective.

Gross Negligence
Gross negligence in the context of cyber liability insurance refers to actions or omissions that significantly increase the risk of cyberattacks or exacerbate the consequences. A report published by the Ponemon Institute, a leading research center on data protection and information security, found that 9% of denied claims were due to the insured party’s gross negligence[^3^]. Gross negligence can include the deliberate disregard of security best practices, knowingly using outdated and vulnerable software, or failing to address known vulnerabilities.

The Importance of Proactive Cyber Security Measures

Cybersecurity Risk Assessment
According to a survey conducted by PricewaterhouseCoopers (PwC) on cybersecurity practices, organizations that conduct regular risk assessments are more likely to have effective cybersecurity measures in place. The survey found that 91% of organizations that conducted a risk assessment were able to improve their overall security posture and detect vulnerabilities[^4^]. Regular risk assessments help businesses identify potential vulnerabilities and risks within their digital infrastructure, enabling them to allocate resources effectively and implement the necessary security measures.

Employee Training and Awareness
A study conducted by the Aberdeen Group, a technology and services company, found that organizations with comprehensive employee training programs experienced 70% fewer security breaches than those without such programs[^5^]. Ongoing employee training and awareness programs that cover topics such as phishing awareness, password hygiene, and secure browsing habits can significantly reduce the likelihood of successful attacks.

Robust Incident Response Plan
The IBM Cost of a Data Breach Report revealed that organizations with an incident response team and an extensively tested incident response plan reduced the average cost of a data breach by $2 million compared to organizations without these measures[^6^]. A well-defined incident response plan helps businesses respond swiftly and effectively in the event of an attack, mitigating financial losses and potential claim denials.


While cyber liability insurance can provide some financial protection in the face of cyber threats, its effectiveness is inherently limited without the implementation of proper cyber security measures. Real-world studies and statistics support the arguments presented in this article, highlighting the importance of prioritizing cyber security as the first line of defense.

Businesses must understand that cyber security is not a one-time investment or an afterthought. It requires ongoing commitment, regular risk assessments, employee training, and robust incident response planning. By focusing on these critical aspects, businesses can build a strong security posture that not only enhances their resilience to cyberattacks but also ensures that cyber liability insurance remains a valuable tool rather than a useless expense.


[^1^] Better Business Bureau (BBB). “BBB Survey: Nearly 70 Percent of U.S. Businesses Suffered a Cyber Attack in 2019.” Retrieved from: 

[^2^] NetDiligence. “2019 Cyber Claims Study.” Retrieved from: 

[^3^] Ponemon Institute. “2019 Cyber Insurance Report.” Retrieved from: 

[^4^] PricewaterhouseCoopers (PwC). “Global State of Information Security Survey 2018.” Retrieved from: 

[^5^] Aberdeen Group. “2019 Human Capital Management Trends.” Retrieved from: [^6^] IBM Security. “Cost of a Data Breach Report 2021.” Retrieved from:

Fill out the form below and one of our expert team members will contact to you to talk about your business’s bright future in these uncertain times! 

Contact Us Today!

Your business is constantly exposed to cyber threats that could damage your reputation, compromise sensitive data, and even bring operations to a halt. Waiting to take action against these threats puts your business at a greater risk of attack. It’s time to take control of your technology infrastructure and protect your business. Don’t wait any longer to get started.

Connect with the WOM Technology Management Group today and take the necessary steps towards securing your business. Our team of experts will get back to you within one business day to begin your journey towards confidence in your technology infrastructure.

Our Confidence as a Service™ model offers a unique approach to technology optimization and cyber risk management. With our comprehensive suite of services, we can help you achieve your business goals and reduce the likelihood of cyber attacks. By working with us, you’ll have access to a team of professionals with years of experience in technology and cyber risk management.

We are excited to work with you and show you how Confidence as a Service™ can revolutionize your business technology infrastructure. Don’t hesitate any longer to make the change your business needs. Contact us now and let’s get started.

Leave a Reply

Your email address will not be published. Required fields are marked *