In 2010 WOM Technology Management began rolling out managed IT services for small businesses on Florida’s Treasure Coast. Over the last twelve years, our teams have worked to develop and streamline our Sentinel Platform IT management and support delivery system. We continue to build solutions, streamline, and automate operations that keep our clients’ networks stable and safe. Our Centurion Cyber Security and Integrated Cyber Risk Management solutions are delivered through our Sentinel Platform as well.
Managed IT services are the simple way to keep your business on track and avoid unnecessary downtime from outages, technical malfunctions, cyber-attacks and more. Sentinel clients pay a monthly membership fee, and we take all the problems and repair needs on ourselves. When you become a member, we become your outsourced I.T. Support Department and your I.T. service issues become our problem so you can focus on your business.
Unlimited Help Desk Support
Get help when you need it, as often as you need it and it is included in your membership. Submit a ticket through your desktop app, email us or call. We’ll get your resolution in the works faster than anyone.
Integrated Cyber Risk Management
Our Integrated Cyber Risk Management focuses on keeping your business risk simple in the complex cyber environment where cyber criminals are laying claim to the finances and information of unprotected (or ill-protected) businesses.
Reporting and Portal Access
Sentinel Members have the option of receiving monthly reports on the health of their system(s) as well as service calls and maintenance procedures that have been completed. Our members have access to all their information via our Sentinel Customer Portal including service tickets, projects, estimates, health reports and more!
While we are known for providing the best service for ALL of our clients, our Sentinel members get special treatment! Our 24/7 monitoring gives our support team and our members up-to-date information about their systems as well as managing updates and other automatic maintenance procedures. Sentinel Members also get bumped to the front of our help desk call queues and onsite service call schedules for even faster service from our friendly support team!
Managed Data Backup
Our managed data backup service is among the favorite services of our members. Accidentally deleted file? Lost, stolen, or damaged computer? No problem, we include daily drive image immutable backups. Importantly, we also include the support you need to restore and recover backed up files when you need them! Our backup services are automatic, secure, and accessible from anywhere with an internet connection!
vCIO Services / Unlimited Consulting
As your virtual Chief Information Officer, our team members are here to help you make educated, proactive and beneficial business decisions. We encourage our members to use our consulting services to learn about the topics they need to be familiar with to move their business forward.
Our Sentinel Members can access our services no matter where they are in the world. If their computer has access to the internet or the member has access to a phone, we are here to help.