At Word of Mouth Computers and Electronics, our home PC service includes everything you need to successfully operate your home computer. From computer repair to email help, we’ve got you covered! Keeping your PC running at peak performance requires keeping both your hardware and software in good working order. Getting fast friendly advice from one of our technicians can help you get your PC on the “straight and narrow”. Our technicians are available to you through on-site service or through our help desk. We have the experience and resources to get you the computer repair or help you need!
“Computer Repair” is a broad term that covers many different areas and specialties. Hardware problems like broken laptop screens, bad system boards (motherboards) or broken hard drives require the proper equipment and experience to get the job done right the first time. At Word of Mouth Computers and Electronics, we have the state-of-the-art equipment and software to diagnose and repair any computer problem. We can get to the bottom of blue screen issues or recover data from bad hard drives to move to a hard drive or a whole new machine.
General Tech Help
Having someone to run questions by is beneficial to any tech-friendly consumer. If you want help deciding what kind of phone to get next, whether to fix your PC problem or just get a new computer or if you would like help picking out a tablet, we are here for you! We find that many of our clients call us more for tech advice than anything else!
Another popular type of tech help is email help. Many of our clients need help with email problems ranging from security breaches to problems regarding poor dependability of email servers or hosts. We are happy to advise or even execute the setup and closure of email accounts, setting up auto-replies and helping clients fix email account issues or move smoothly to another email provider.
Blue Screen Errors
At Word of Mouth Computers and Electronics, we love solving tough computer issues. Errors like the BSoD (Blue Screen of Death) can many times be difficult to troubleshoot without the proper equipment and/or software. Blue Screens can often seem random but they are almost always able to be diagnosed. Quickly figuring out what the problem is and getting the diagnosis to our client so they can make a decision is what keeps our customers coming back! Clearly communicating how your computer problems can be solved and what we can do to help and then leaving the decision making to our clients is the W.O.M. way!
For computer repair or other tech help like email help, blue screen errors or other PC service, call or stop by our shop. At Word of Mouth Computers and Electronics, we are here to help!
Instant Remote Support!
Contact our Help Desk at (888) 966-7228
At the automated greeting dial Option #1
Enter the information bellow as given to you by your help desk technician…
Remote Support Login
Help Desk Support
Our Help Desk services are available Monday – Friday 8am-5pm at no cost to our Sentinel Platform Members and for Non-Members at $85 per hour. Our Help Desk Technicians are able to help with anything from computer problems and troubleshooting to helping our clients learn how to make use of features offered by their technology.
If you need on-site, in-person help our friendly and knowledgeable technicians are here to help! Our on-site technicians can install new devices, show you how to use your devices, fix network issues and much more.
Most of our service calls are completed via remote assistance. Our clients are able to invite our technicians into their computer so that we can help them with their problems immediately without having to wait for a technician to drive out to their home. All that is needed is a PC that is capable of accessing the internet and we can help!
Virus & Malware Removal
Our technicians are experts when it comes to the identification and removal of malicious software. One of the most frustrating experiences a computer user can have is being infected by malware. Our help desk team is here to get your system back-on-track!
Many of our clients don’t have a problem with their computer, but they need help because there is a task they aren’t sure how to execute or a feature they don’t understand. While our Help Desk Team is qualified to handle major projects and issues, they are also happy to help with simple issues and helping our clients learn to use their technology.
If your PC is slow, we can help! Sometimes computers will seem sluggish because they need upgraded hardware such as additional memory or a faster processor. However, speed problems are often caused by unnecessary files in the operating system, malware and the presence of extraneous software. Our technicians can rectify these problems by simply cleaning up your system and making sure your computer is running at peak performance.